MV Homes

Welcome to the Delivering Feedback e-Learning module. 

The aim of these modules is to provide you with practical guidance on how to give effective feedback.

Welcome to the Coaching module!

After completing this module you'll be able to describe the purpose and benefits of coaching, identify the needs of the people you are coaching, deliver effective coaching and give and receive effective feedback. You can expect to spend about 30 minutes completing this module.

Welcome to the Learning Disability Awareness module. This module will help you to understand more about learning disabilities, difficulties, and the issues that sufferers can face. It looks at how you and your organisation can improve your written and verbal communication to ensure that your service is accessible to all.

Welcome to Fraud Prevention.

After completing the module you will understand the broad nature of fraud and why preventing it is important. You will explore the key indicators that may highlight that fraud may be occurring and also discover the main aims and methods for money laundering.

Welcome to Merthyr Valleys Homes.

As a new starter we have a host of e-Learning Induction based courses to provide you with all the information you need to effectively on-board with Merthyr Valleys Homes.

Welcome to the Performance Appraisal module.

Designed to guide you as an employee through the appraisal process helping you to prepare for your appraisal meeting and make a good contribution.

Welcome to Using Teamwork to Boost Performance, an e-learning module designed to improve your leadership skills. It will enable you to identify the basics of good teamwork, which in turn will allow you to improve your team's performance.

There will be a focus on new techniques which will enable you to establish a team purpose, build team spirit, improve team performance and assess your own performance as a leader.

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Welcome to the Performance Appraisal e-learning module, designed to guide you as a manager through the process.

After completing the module, you'll be able to successfully prepare for your appraisal meeting and make a full contribution to proceedings.

The aim of this module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will help dispel the common idea that people who hoard are lazy or dirty and help them understand that it is a medical condition.

By the end of the module you will understand the different types of hoarding and the risks involved, how to communicate with people who hoard and the steps that are available to housing associations that have to deal with issues arising from hoarding behaviour.

Welcome to this e-learning module.

The module is designed to raise your awareness of modern slavery and human trafficking and to help you recognise your role in identifying and reporting concerns. 

This course is an introduction to insurance and the types of insurance claims Merthyr Valleys Homes has to deal with.

The purpose of the course is to highlight the 3 main types of claims dealt with and the processes that we follow. It should raise awareness of the importance of good record keeping and being proactive.

GDPR stands for General Data Protection Regulations.

GDPR is an updated piece of legislation that will set new standards for protecting general data.

GDPR will apply in the UK from 25th May 2018.

Welcome to the Display Screen Equipment (DSE) e-learning module.

This module is designed to give you an overview of good DSE practice at work, and by the end of the module you will be able to set up your workstation and influence your working environment to minimise risk.

We will focus on an office environment during the module.

Demonstrating and delivering Value for Money are important and significant challenges for our Mutual. After completing this module, you will have a better understanding of how value for money affects businesses and organisations and what it takes to ensure that it is provided.

Welcome to the Equality in the Workplace module. 

This module provides an overview of why equality is important in the workplace.   The aim of this course is to increase awareness of equality in the workplace. 

This module will provide you with a basic understanding of hate and mate crime and an increased understanding of how to respond to it.

Personal resilience is an important quality for helping you to adapt and develop effective coping strategies to stressful working conditions and improve wellbeing.

This module is designed to help you to think about and develop your own resilience.

Welcome to this e-Learning course on safeguarding of adults at risk. This module is aimed at frontline housing staff and others who may come into contact with adults at risk as part of their role.

Welcome to Driving Safely e-Learning. 

This module is designed to give you an overview of driving safety at work.

Personal experiences, stereotypes and cultural environment can all impact on your decisions and actions without you realising.

This 20-minute Foundation Skills module will help you understand unconscious bias so that you can identify, acknowledge and challenge it in your workplace.

Welcome to Manual Handling at work. 

In this module you will learn about common manual handling injuries and their causes, how to identify manual handling risks to you and your colleagues, and the best way to lift and move items around the workplace.

Welcome to this module on Health and Safety in the workplace.

Welcome to Asbestos Awareness for property maintenance operatives and those working in a construction settings.

This module will help you understand what asbestos is, as well as the health implications of exposure, where it is likely to be found in buildings and what you need to do if you suspect the presence of asbestos.

Welcome to this e-learning on Climate Change.

In this module, you’ll look at what climate change is, the evidence there is for it and how you can help to combat it. The information here is incredibly important for your awareness as a part of humanity and to equip you with knowledge and solutions to tackle the environmental crisis we face.

The module should take you around 20 minutes to complete.

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Welcome to this module on good manual handling practice at work. In this module you'll learn about common manual handling injuries and their causes, how to identify manual handling risks to yourself and your colleagues, and the best way to lift and move items around the office.

Click or tap on the blocks below to get started. 

Welcome to this module on health and safety in the workplace.

Click or tap on the blocks below to get started. 

The Resolution Policy has been designed to look at the appropriate informal and formal routes to deal with both grievance and disciplinary matters in a way that maintains positive working relationships.

Professional boundaries clarify the relationship between Housing colleagues and tenants or service users. 

The training covers the key principles of Data Sharing inside and outside of Merthyr Valleys Homes.