The Resolution Policy has been designed to look at the appropriate informal and formal routes to deal with both grievance and disciplinary matters in a way that maintains positive working relationships.

Welcome to Using Teamwork to Boost Performance, an e-learning module designed to improve your leadership skills. It will enable you to identify the basics of good teamwork, which in turn will allow you to improve your team's performance.

There will be a focus on new techniques which will enable you to establish a team purpose, build team spirit, improve team performance and assess your own performance as a leader.

Click or tap on the blocks below to get started. 


Welcome to the Coaching module!

After completing this module you'll be able to describe the purpose and benefits of coaching, identify the needs of the people you are coaching, deliver effective coaching and give and receive effective feedback. You can expect to spend about 30 minutes completing this module.