Professional boundaries clarify the relationship between Housing colleagues and tenants or service users.
This module will provide you with a basic understanding of hate and mate crime and an increased understanding of how to respond to it.
Welcome to this e-learning module.
The module is designed to raise your awareness of modern slavery and human trafficking and to help you recognise your role in identifying and reporting concerns.
The aim of this module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will help dispel the common idea that people who hoard are lazy or dirty and help them understand that it is a medical condition.
By the end of the module you will understand the different types of hoarding and the risks involved, how to communicate with people who hoard and the steps that are available to housing associations that have to deal with issues arising from hoarding behaviour.
